Executive Intelligence
Bridging the gap between Hotel PMS and Restaurant POS.
F&B Spend by Guest Segment
Resolution Confidence
Data Pipeline & Connectors
Upload raw siloed data or trigger API syncs.
1. Hotel PMS Data (CRM/Rooms)
2. Restaurant POS Data (Toast/Micros)
Entity Data Explorer
Inspect the Knowledge Graph. Click any row to view the underlying resolution triples.
AI Guest Personas
TableTurner auto-generates target segments from resolved PMS/POS intersection.
The Hidden Local
Data Signature: High POS frequency, Zero PMS history.
They treat your hotel bar like a neighborhood spot but aren't in your CRM.
The Bleisure Whale
Data Signature: Corporate PMS rate + High weekend POS spend.
They check in for work on Thursday, stay through Sunday, drop $400 at the steakhouse.
The OTA Ghost
Data Signature: Expedia booking + Room charges only.
No email identity because Expedia hides it, but they eat breakfast via room charge.
Campaign Action Center
Build, generate, and deploy live marketing directly to resolved entities.
"The Regulars" Conversion
Target: 142 "Hidden Locals"
Channel: SMS via Toast Integration
Pre-Arrival Dining Lock
Target: 87 "Bleisure Whales"
Channel: Email via Opera CRM
OTA Identity Capture
Target: 45 Active "OTA Ghosts"
Channel: In-Room Push (TV/App)