Executive Intelligence

Hotel PMS ↔ Restaurant POS — Nashville, TN

Total F&B Revenue
$142,500
↑ 12.5%
PMS to POS Capture
34%
↑ 4.2%
Unattributed POS Spend
$38,200
↓ 8.1% Resolved
New Loyalty Conversions
142
Local Residents

F&B Spend by Guest Segment

Resolution Confidence

Data Pipeline & Connectors

Upload raw data or trigger API syncs.

1. Hotel PMS Data

2. Restaurant POS Data

Run Entity Resolution

Map unknown POS transactions to PMS guests using vector similarity.

Entity Data Explorer

Click any row to inspect Knowledge Graph resolution triples.

Entity IDResolved NamePMS StatusPOS SpendMatch VectorsConfidence

Local Market Intelligence — Nashville, TN

Real demographic + spend data fetched for your venue's city. Select a neighborhood to target.

Sources: Visit Music City, NRA, Nashville.gov, Infatuation 2025
Metro Population
2.1M
Median Age: 34.5
2024 Visitor F&B Spend
$11.2B
↑ 4.2% YoY
Daily Visitor Spend
$30.7M
Per day, all visitors
Millennial Share of Pop.
30%+
Core dining demo

Select Target Neighborhood

The Gulch

Affluent young professionals + tourists. Premium price tolerance. Hermès, Pastis, luxury hotels.

12 South

Trending boutiques, chic restaurants. Young professionals + affluent families.

East Nashville

Bohemian, independent-focused. Younger demographics avoiding tourist zones.

Lower Broadway

Max tourist density. Honky-tonks, high-volume, bachelorette parties.

Germantown

Charm + convenience. Upscale casual. Hipster-lite with higher income.

Midtown

Local-first, neighborhood feel. Hattie B's, Pancake Pantry crowd. Mid-price.

The Gulch — Demographic Profile

AI Campaign Targets for This Neighborhood

Select personas to build a campaign. Based on real spend data + entity resolution.

Nashville Dining Spend by Segment & Neighborhood

AI Guest Personas

The Hidden Local

Data Signature: High POS frequency, Zero PMS history.

They treat your hotel bar like a neighborhood spot — not in CRM.

Action: Convert to F&B Loyalty

The Bleisure Whale

Data Signature: Corporate PMS rate + High weekend POS spend.

Checks in for work Thursday, stays through Sunday, drops $400 at the steakhouse.

Action: Trigger Comped App

The OTA Ghost

Data Signature: Expedia booking + Room charges only.

No email identity — Expedia hides it. Eats breakfast via room charge daily.

Action: Push In-Room QR Capture

Campaign Action Center

Build, generate, and deploy marketing directly to resolved entities.

"The Regulars" Conversion

Target: 142 "Hidden Locals"

Channel: SMS via Toast

Pre-Arrival Dining Lock

Target: 87 "Bleisure Whales"

Channel: Email via Opera CRM

OTA Identity Capture

Target: 45 "OTA Ghosts"

Channel: In-Room Push

"The Regulars" Conversion

142 Entities Draft Mode
Integration: Toast Loyalty API

Integration Settings

PMS Connectors (Hotel)

POS Connectors (Restaurant)

✓ Campaign successfully deployed!